Privacy Policy
Who we are
iScientifica provides research and publication support services. Our website is iscientifica.com and you can reach us at support@iscientifica.com.
Information we collect
When you use the contact or order forms we collect your name, email address, academic field, project details and any files you upload, such as drafts or datasets. If you pay by card or PayPal, payment details are handled by the payment provider and are not stored on our website.
How we use your information
- To reply to your inquiry and prepare a quote.
- To carry out the research and writing services you order.
- To process payments and keep records required by law.
- To improve our website and keep it secure.
Confidentiality of your files
Your drafts, data and results are used only for your project. Files are transferred over encrypted connections and are not shared with third parties other than service providers who help us deliver your project under confidentiality obligations.
Cookies
Our website uses essential cookies and caching to work properly. Payment providers and embedded services may set their own cookies when you use them.
Service providers
We use trusted providers for website hosting, email delivery and payment processing. They receive only the information needed to perform their service.
How long we keep information
We keep project files and correspondence for as long as needed to deliver the service and answer follow-up questions, and we delete them on request unless the law requires us to keep them.
Your rights
You may ask to access, correct or delete the personal information we hold about you, or object to how we use it. Email support@iscientifica.com and we will respond promptly.
Changes to this policy
We may update this policy from time to time. The latest version is always published on this page.